“Moving Analytics” or the terms “we” or “us” or similar terms refer to Moving Analytics, Inc. “You” or “your” or similar terms refer to you as a user of our Services.
Protected Health Information
Information Collection and Use
Moving Analytics collects Personal Information when you register with Moving Analytics or when you use Moving Analytics' Service. It is always your choice whether or not to provide us with such information. If you choose not to provide the requested information you may not be able to use certain features or functions of our websites, mobile application or services. Your information will be stored in our cloud hosting provider’s data centers within the United States. Below is a list of the Personal Information Moving Analytics collects and how we use it with your consent. You may be asked additional questions regarding items on this list to ensure we have your consent to collect and use your Personal Information for specific purposes.
Registration — When you register for the Service, we collect your Personal Information as part of the registration process, including but not limited to your email address, name, address, location, sponsoring provider and program preferences.
Self-Reported Health-Related Information — We collect the information that you enter during the course of using the Service, such as information regarding your health and/or medical condition and related behaviors.
Provider-Reported Health-Related Information— We collect the information about you that is submitted with your permission by your healthcare provider during the course of using the Service, such as information regarding your health and/or medical condition, including information that is protected under the HIPAA privacy and security regulations.
Communications With a Health Professional— We collect communications that take place through the Service between you and your healthcare provider, health manager or health coach.
Demographic Information— We may also collect demographic information, such as age, gender and geographic location, as part of your profile in the Service.
Automatically Tracked Health-Related Information— We may use automated methods to track data from fitness wearables and other biometric monitoring devices for use in the app that you have allowed to communicate with the app.
Product Improvement— Moving Analytics may utilize your demographic and health information, information about your device, and data derived through your utilization of our service to help improve the Moving Analytics product. We may also send this information to your healthcare provider or sponsor to help them improve their products or services.
Surveys and User Research— From time to time, we may send you survey questions or contact you with questions related to your experience to provide us with feedback on our Service. We collect any responses that you provide. Participation in surveys or research tasks is elective and does not necessarily impact your access to the Service. We may provide this information to your healthcare provider or sponsor to help them improve their products or services.
Usage Reports – We may use various methods or technologies to store or collect your Usage Information, including your visits to or interactions with our Site, Mobile App and Services (“Tracking Technologies”). We may use these Tracking Technologies for a variety of purposes, including but not limited to uses deemed to be necessary or useful to assess the performance of our Site, Mobile App and Services (including as part of our analytic practices or otherwise to improve our Site, Mobile App and Services) or uses required to offer you enhanced functionality when accessing our Site, Mobile App and Services (including identifying you when you sign in to the Site or the Mobile App or keeping track of your specified preferences).
Marketing Communication— We occasionally may contact you via email about new product and features. You may remove your name from our mailing lists to stop receiving these emails. We may receive a confirmation when you open an email from us if your computer supports this type of program. We use this confirmation to help us make emails more interesting and helpful. When you receive an e-mail from us, you can opt out of receiving further e-mails by following the included instructions to unsubscribe. However, by opting out of further email communications after you enroll in the Services, you may limit program reminders and other valuable program content and components.
Mobile Devices— If you are accessing the Service through a program whereby you receive a sponsored Moving Analytics-enabled mobile device, we will collect and manage your data and other telephonic information as part of the device provision and maintenance.
Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Site, Mobile App and Services, such as the links that you click on. The code is temporarily downloaded onto your Device, is active only while you are connected to the Site or Mobile App, and is deactivated or deleted thereafter.
Web Beacons. Small graphic images or other web programming code called “web beacons” (also known as “1×1 GIFs” or “clear GIFs”) may be included in pages and messages of our Site, Mobile App and Services. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including to count visitors to the Site, Mobile App and Services, to monitor how users navigate the Site, the Mobile App and Services, to count how many sent e-mails were actually opened or to count how many particular articles or links were actually viewed.
We take great efforts in protecting your privacy; however, we cannot control, and expressly disclaim any responsibility for, whether or how users will subsequently use or disclose posted or previously disclosed information. If you do not consent to the disclosure of this information, you should not access or use the Site, the Mobile App or the Services. The Services include the ability for users to share Personal Information, including information regarding your medical condition. Any information you choose to provide or upload to the group Sites or the Mobile App, including Personal Information about your medical condition, will be visible to your health coaches, administrators, and other users. As your information will be viewable to the other users of the Site, the Mobile App and the Services, you should provide only the information you feel comfortable disclosing.
In addition to the uses of Personal Information above, we may remove the identifiable parts of your information to create de-identified forms (“De-identified Information”). De-identified Information may be compiled with other data in aggregated forms. We use this aggregated or non-aggregated data in the following ways:
Product Improvement— We may use De-identified Information for product improvement including the Service as well as third-parties to evaluate their products or services.
Research— We may use De-identified Information for research whether scientific, marketing, or business in nature. This research may be made public through publication such as within a scientific journal.
Information Sharing and Disclosure
Moving Analytics does not rent, sell, or share your Personal Information with other people or non-affiliated companies, except to provide products or services you have requested, when we have your authorization to share such information, or when we provide the information to companies or consultants working on our behalf under confidentiality agreements. These companies and consultants do not have any independent right to share your Personal Information.
We may also be required to disclose your Personal Information in response to a legal process, for example, in response to a court order or a subpoena to comply with its applicable legal and regulatory reporting requirements. We also may disclose your Personal Information in response to a law enforcement agency's request, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our End User License Agreement, or to verify or enforce compliance with the policies governing our products and services and with applicable laws, or as otherwise required or permitted by law or consistent with legal requirements. In addition, we may transfer your Personal Information to an entity or individual that acquires, buys, or merges with Moving Analytics, or our other business units.
Messaging Services: We may provide functionality to permit you to send messages, including instant messages, to other users through the Site. Please note that if you use such functionality to send such a message to another user, your screen name will be disclosed to that user, as well as administrators. Further, if a message you send using such functionality contains Personal Information, we cannot control how the Personal Information will be used or disclosed by the recipient of your message. We urge you to exercise discretion and caution when deciding to disclose your Personal Information, or any other information, in any message, and to be careful about the people to whom you send such messages.
IN THE CASE OF YOUR USE OF MESSAGING SERVICES, AS DESCRIBED ABOVE, WE ARE NOT RESPONSIBLE FOR THE USE BY OTHERS OF ANY INFORMATION, INCLUDING PERSONAL INFORMATION, THAT IS DISCLOSED BY YOU OR ON YOUR BEHALF BY YOUR SYSTEM IN SUCH FORUMS, DISCUSSION BOARDS, CHAT ROOMS AND MESSAGING SERVICES. BY DISCLOSING ANY OF YOUR INFORMATION VIA MESSAGING SERVICES, YOU ACKNOWLEDGE AND ACCEPT ANY RISK AND DAMAGE ARISING FROM DISCLOSURE OF SUCH INFORMATION.
With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to control the sharing of this information.
Confidentiality and Security
We have taken reasonable and necessary steps to ensure that all Personal Information collected will remain secure. We have put in place appropriate physical, electronic, and administrative procedures in an effort to safeguard and help prevent unauthorized access, maintain data security, and correctly use the Personal Information that we collect.
We employ industry standard administrative, physical, and technical measures designed to safeguard and protect information under our control from unauthorized access, use, and disclosure. In addition, when we collect, maintain, access, use, or disclose your Personal Information, we will do so using systems and processes consistent with information privacy and security requirements under applicable federal and state laws, including, without limitation, HIPAA.
Furthermore, your individual user account is protected by a password for your privacy and security. To ensure that there is no unauthorized access to your account and Personal Information, we suggest that you safeguard your password appropriately and limit access to your computer and browser by signing off after you have finished accessing your account.
Moving Analytics is not responsible for and will not be a party to any transactions between you and a third-party provider of products, information or services. Moving Analytics does not monitor such interactions to ensure the confidentiality of your Personal Information, including credit card information. Any separate charges, data records or obligations you incur in your dealings with third parties linked to or in conjunction with Moving Analytics' Service are solely your responsibility.
Accessing, Changing, and Deleting Your Information
You may request access, changes, or deletions to your Personal Information and request information about our collection, use and disclosure of such information by contacting us at firstname.lastname@example.org. We use best efforts to keep our records as accurate and complete as possible. You can help us maintain the accuracy of your information by notifying us of any changes to your Personal Information as soon as possible. Your rights to access, change, or delete your Personal Information are not absolute. We may deny you such rights when required by law or if the request would likely reveal Personal Information about a third party.
Privacy with Respect to Children
Moving Analytics does not knowingly collect Personal Information from children under the age of 13, and our Service is not directed at users under the age of 13. If we find that Personal Information has inadvertently been collected for an individual under the age of 13, we will immediately delete it.
Moving Analytics commits to resolve complaints about your privacy and our collection or use of your Personal Information. Moving Analytics will respond to the inquiry or complaint within forty-five (45) days.
Moving Analytics reserves the right to decide, at its sole discretion, to no longer offer you the Service. If Moving Analytics decides to terminate your account, Moving Analytics will either return or permanently destroy any copies it maintains of your Personal Information in accordance with its obligations under applicable law.
Questions and Suggestions
If you have questions or suggestions, or wish to correct your Personal Information, please email Moving Analytics at email@example.com or write to us at:
ATTN: Privacy Officer
Moving Analytics Inc.
800 Wilshire Boulevard, Floor 2,
Los Angeles, CA-90017